Abuse Policies

Our abuse policy includes excerpts from our Terms of Service. For comprehensive information, please review our policy documents.

Buzix, Inc. reserves the right to discontinue service or deny access to anyone for any reason at our discretion. No refunds will be issued if an account suspension or termination is due to a violation of our terms or policies.


Harassment, whether through language, frequency of messages, or size of messages, is strictly prohibited. Sending a single unwelcome message may be considered harassment. If a recipient requests to stop receiving email, you must cease sending any further messages.

Server Abuse

Any attempt to undermine or cause harm to a server or customer of Buzix, Inc. is strictly prohibited. Unauthorized use of accounts or computers by a Buzix, Inc. customer, whether the attacked account or computer belongs to Buzix, Inc., will result in action against the attacker. Actions may include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.

A hosting account that meets any of the following conditions may be terminated upon discovery without immediate notification to the account holder:

  • Provides material that is grossly offensive to the Web community, including blatant expressions of bigotry, racism, or hatred.
  • Promotes or provides instructional information about illegal activities, or promotes physical harm or injury against any group or individual.
  • Displays material that exploits children under 18 years of age.
  • Offers pirated computer programs or links to such programs, information used to circumvent manufacturer-installed copy-protect devices, including serial or registration numbers for software programs, or any type of cracker utilities.
  • Provides distribution for encryption software over the Internet or otherwise, to points outside the United States.
  • Distributes information regarding the creation and sending of Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing, or denial of service attacks.
  • Disrupts the use of, or interferes with the ability of others to effectively use the network or any connected network, system, service, or equipment.
  • Sets up a catch-all email account on your domain(s). Only list aliases and POP accounts that you actually use.
  • Sets up email forwarders that go outside of the server.
  • Advertises or otherwise makes available any software, program, product, or service that is designed to violate our policies, including the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks, and piracy of software.
  • Engages in activities that are determined to be illegal, including advertising, Ponzi schemes, pyramid schemes, identity theft, credit card fraud, and software pirating.

Server Resource Abuse

Shared server resource abuse includes any process or service usage that affects normal shared server operation, resources, or connectivity, causing a server to become overloaded. Shared server resources include CPU and memory usage, the number of concurrent processes, the number of concurrent port or database connections, and total bandwidth. Possible causes of server resource abuse include, but are not limited to, the use of CGI, Perl, Sendmail, mySQL, MSSQL, PHP, ASP, ColdFusion, HTTP, SMTP, POP3, and FTP. If server resource abuse is detected, Buzix may, without notification to the customer, disable the offending resource, disable or cancel the entire account. If server downtime is caused by your resource abuse, your account may be terminated.